Intelligent Travel Agent API

Intelligent Travel Agent API

ZUMATA’s Intelligent Travel Agent API, that leverages IBM Watson, can be implemented into any website, mobile app, or other application.  IBM Watson is a cognitive computing system designed for complex analytics. As an Ecosystem Partner, we are using IBM Watson’s technology to deliver the most advanced and relevant hotel booking experience – Intelligent Travel Agent.

ZUMATA’s Intelligent Travel Agent understands the content and natural language queries, has the ability to identify patterns and logical connections, and learns from each interaction.  The goal is to make travel personal again by allowing customers to find the hotel that is perfect for their needs on a self-serve basis, or allow travel professionals unprecedented and accessible knowledge to appear as an expert of every part of the world.  Increased relevance and convenience drives customer satisfaction and conversions for travel vendors.

An example of a search statement such as “I want a quiet room in a business hotel, near the Empire State Building, less than $200 per night” would translate into a list of targeted hotels that met the criteria for users to select, creating a more effective and exciting new user experience!